In his first few months as commander of the Towson precinct, Capt. Jonathan Trentzsch spent much of his time wading through the layers of his new post.

Police work is police work no matter where, Trentzsch contended, but he knew that a key to doing his new job well was learning about his officers and, more importantly, the community they policed.

via Towson police commander looks back on first year in job – baltimoresun.com.